Join us on an action-packed whale watching adventure with Cabo San Lucas’ best whale watching tour company. See humpback whales, grey whales, or blue whales.
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Cabo Expeditions Reservation Cancellation & Change Policies
Once you receive a confirmation your reservation is guaranteed. Cabo Expeditions operates a strict cancellation policy:
- CHANGES — We will accept changes in tours with no penalty charge if done 24 hours prior to your tour*.
- CANCELLATIONS made more than 72 hours or more prior to excursion* date — A cancellation will receive a 100% refund.
- CANCELLATIONS made 24-72 hours before the activity* — A 50% refund will be available.
- CANCELLATIONS OF FULL-DAY (more than 4 hours) TOURS — A 50% refund will be available if the cancellation is made at least 14 days before the tour.
- CANCELLATIONS OF MULTI-DAY (more than 1 day) EXPEDITIONS — A 50% refund will be available if the cancellation is made at least 60 days before the expedition.
- NO SHOWS — No shows will not receive any refund.
- 15% ONLINE DISCOUNT — Advanced reservations providing a 15% online discounted rate must be applied 48 hours prior to arrival in Los Cabos through the Cabo Expeditions website, not through a 3rd party. This is an “online only” discount. No shows will be charged the full retail price of tour on credit card.
- ADVERSE WEATHER CONDITIONS — The near-perfect Los Cabos weather with year-round sunshine makes Cabo an ideal destination for outdoor activities. While we do our best to plan ahead in order to give you an unforgettable experience on your adventure, we occasionally get unexpected bad weather, which could affect the quality of your tour.
If the tour gets cancelled prior to departure, a 100% refund will be issued.
If the tour gets cancelled after it has departed, a 50% refund will be available.
You may change the date of your reservation* for free if you advise us more than 24 hours in advance. This can be done via email or by phoning +52 (624) 143 2700 or emailing us at [email protected]. All changes are subject to availability.
* Applies to half-day (4 hours or less) activities only.
Residents of Cabo San Lucas and San Jose del Cabo can take advantage of our special local rates. Get at least a 40% discount on the base price of our tours when you present a valid government-issued ID upon check-in. The discount applies to any reservation made directly with Cabo Expeditions, not through a 3rd party. No shows will be charged the full retail price of tour on credit card.
This special promotion applies to every tour or activity including:
- Zodiac Whale Watching Adventure
- Whale Concert
- Swimming with Whale Sharks
- Cabo Submarine
- Beach Hopper Snorkel tour
- Clear Bottom Kayak Tour to Land’s End
Contact Cabo Expeditions in order to receive your discount.
Cabo Expeditions strongly encourages you to make your tour reservations directly through your cruise ships activities director or concierge. We have made arrangements with many cruise lines to offer their passengers customized tour packages that meet their safety, accountability, and scheduling requirements.
If you arrange a tour through another company and they do not get you back to the ship on time, it will sail without you. Getting to the next port to meet the ship is your responsibility. Whenever you leave the ship, we recommend taking the name of the cruise line’s port agent, which is listed in the daily program delivered to your stateroom.